RELATED RISK

Risk Management & Compliance

Advisory

We provide your organization with the experience and subject-matter expertise to enter new markets with confidence, quickly and seamlessly. We provide leave of absence product development including statutory benefits, disability, paid family leave, and related absence management services tailored to the unique requirements of your policyholders.

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ADMINISTRATION

We are our partners' eyes, ears and hands. We build and administer products and programs that align with your portfolio while acknowledging that not all partners want to offer the same products the same way. Our agile structure and systems allow us to configure program components for a custom result without the time, expense and inconsistencies of customization.

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COMPLIANCE

Accuracy and timeliness become proactive precision in a world where "perfect" is expected. We ensure your business’s policies and premiums are up-to-standard, that all claims meet statutory requirements, and all reporting exceeds state agency requirements and policyholder expectations—so you don’t have to.

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ANALYTICS

Beyond the importance of commanding data is understanding what it tells us. Using our proprietary software and proven methodologies, we go beyond critical numbers and key performance indicators to substantiate the impact of organizational structure, policy, legislation, and related programs to help you determine what changes are most impactful so you can prioritize resources efficiently.

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Trusted Expert Service

Insurance companies, associations, and large employers trust us because we provide a high-touch, high-quality integrated service that outperforms their existing solutions, generating more revenue for their business sooner, with less cost and liability.

Core Competencies vs Core Services

CORE COMPETENCIES

COMPLIANCE

ADMINISTRATION

TECHNOLOGY

ANALYTICS

POLICY

Active, In-Force Only
Maintenance/adds & terms
Securely access policies and supporting docs 24/7
Retention & Persistence

PREMIUM

100% earned premium capture
Invoicing, collection, remittance
Securely access invoices, submit premium 24/7
Paid v Earned; Aging

CLAIMS

As-filed and statutory requirements
Data and benefits adjudication
Securely access claims and payment details 24/7
Benefits utilization trends, benchmarking, outliers

REPORTING

Audit; state agency compliance
Process adherence; timeliness & accuracy
System uptime, availability, utilization
  • Standard
  • Ad Hoc
  • Custom

Core Competencies vs Core Services

POLICY

COMPLIANCE

Active, In-Force Only

ADMINISTRATION

Maintenance/adds & terms

TECHNOLOGY

Securely access policies and supporting docs 24/7

ANALYTICS

Retention & Persistence

PREMIUM

COMPLIANCE

100% earned premium capture

ADMINISTRATION

Invoicing, collection, remittance

TECHNOLOGY

Securely access invoices, submit premium 24/7

ANALYTICS

Paid v Earned; Aging

CLAIMS

COMPLIANCE

As-filed and statutory requirements

ADMINISTRATION

Data and benefits adjudication

TECHNOLOGY

Securely access claims and payment details 24/7

ANALYTICS

Benefits utilization trends, benchmarking, outliers

CLAIMS

COMPLIANCE

Audit; state agency compliance

ADMINISTRATION

Process adherence; timeliness & accuracy

TECHNOLOGY

System uptime, availability, utilization

ANALYTICS

  • Standard
  • Ad Hoc
  • Custom

Expand Your Portfolio, Diversify Your Offering

We offer a variety of solutions to help you bring new, complementary products and services to market with confidence and efficiency.

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AGILITY

CONNECTIVITY

COST-EFFECTIVE

SERVICE

PROFITABILITY

International Insurance Marketplace Enters the New Jersey Temporary Disability Benefits (NJ TDB) Market for the First Time Thanks to RELATED

In 2012, an international insurance marketplace representing underwriters from more than a dozen syndicates entered the New Jersey Temporary Disability Benefits (NJ TDB) market for the first time in its history utilizing RELATED’s systems, staff, and expertise.

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Industry Association Partners with RELATED to Offer Customized Absence Management Programs to Members

In 2012, the New Jersey Hospital Association (NJHA) endorsed RELATED as its exclusive provider of customized leave of absence programs to their member hospitals.

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Statutory Benefits Insurer Enters the New York Paid Family Leave (NY PFL) Market through RELATED

In 2017, a leading statutory disability insurer, established in New York (NY DBL) and New Jersey (NJ TDB), contracted RELATED to be its exclusive provider of New York Paid Family Leave (NY PFL) benefits. These benefits were a new and compulsory benefit for all employers effective January 1, 2018.

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Regional Disability Insurer Turns to RELATED to Improve Performance on Existing Book of Business

A regional insurer was contemplating exiting the New Jersey statutory disability (NJ TDB) market. After learning about RELATED’s statutory benefits, expertise, unique business model, and sustained results, they turned to RELATED to administer their entire block of business and keep them from leaving the market.

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National Disability Insurer Selects RELATED to Administer its Statutory Benefits Business

The speed of new legislation, employers’ obligations to comply, and the need to bring new products to market timely outpaces even the most established insurers’ ability to meet the ever-changing policyholder needs.

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National Employee Benefits Brokerage Mandates RELATED be its Leave of Absence Program Administrator for All Large, Complex Employer Clients

A prominent national insurance brokerage with a focus on employee benefits mandated RELATED be its exclusive administrator of leave of absence programs for its National Accounts Practice, defined as having 1,000+ employees with diverse workforces most likely to operate remotely or in multiple states.

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National Disability Carrier Contracts with RELATED to Provide Intake and Additional Leave Services to existing and future Disability Policyholders

An established national disability carrier decided to leverage RELATED’s agility to enter the statutory benefits market quickly, confidently, and seamlessly. Before RELATED, the opportunity to gain new customers and premiums through new insurance products was unprecedented due to the proliferation of state leave laws and the resulting new obligations of employers.

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